How To Fix COM_PRODUCT551 - Hierarchy & was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRODUCT - General Messages on Products

• Message number: 551

• Message text: Hierarchy & was not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRODUCT551 - Hierarchy & was not found ?

  The SAP error message COM_PRODUCT551 typically indicates that a specific hierarchy or product hierarchy is not found in the system. This error often arises in the context of SAP's Advanced Planning and Optimization (APO) or other modules that utilize product hierarchies for planning and reporting.
  Cause:
  
  Missing Hierarchy: The specified product hierarchy does not exist in the system. This could be due to incorrect configuration or data entry.
  Incorrect Hierarchy Assignment: The product may not be assigned to the correct hierarchy or the hierarchy may not be activated.
  Data Migration Issues: If data was migrated from another system, the hierarchy might not have been transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the relevant transaction (e.g., COMMPR01 for product hierarchy maintenance) and verify if the hierarchy exists.
  If it does not exist, you may need to create it or ensure that it is properly configured.
  
  
  
  Verify Product Assignment:
  
  Check if the product in question is assigned to the correct hierarchy. You can do this in the product master data (transaction MM03 for material master or C223 for product master in APO).
  Ensure that the product is linked to the correct hierarchy level.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to ensure that all necessary data is present and correctly configured. This can often be done through specific SAP reports or transactions.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and access the hierarchy. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or additional steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COMMPR01 (Product Hierarchy Maintenance), MM03 (Display Material), and C223 (Display Product Master).
  SAP Notes: Search for SAP Notes related to COM_PRODUCT551 for any specific fixes or updates.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.