How To Fix COM_PRODUCT122 - Product &1 has the status 'Locked'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PRODUCT - General Messages on Products

  • Message number: 122

  • Message text: Product &1 has the status 'Locked'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PRODUCT122 - Product &1 has the status 'Locked' ?

    The SAP error message COM_PRODUCT122 indicates that a product (identified by &1) is currently locked, which prevents certain operations from being performed on it. This locking mechanism is typically in place to ensure data integrity during processes such as updates, changes, or transactions.

    Cause:

    1. Active Transactions: The product may be involved in an active transaction or process that has not yet been completed.
    2. User Lock: A user may have locked the product for editing or maintenance purposes.
    3. System Lock: The system may have placed a lock on the product due to a background job or batch process that is currently running.
    4. Data Consistency: The product may be locked to maintain data consistency while other related processes are being executed.

    Solution:

    1. Check Lock Entries: Use transaction code SM12 to check for any lock entries related to the product. You can search for locks by user or object type.
    2. Identify the Locking User/Process: If you find a lock, identify the user or process that is holding the lock. You may need to contact the user or check the background jobs to understand why the lock is in place.
    3. Release the Lock: If it is safe to do so, you can manually release the lock from SM12. However, be cautious when doing this, as it may lead to data inconsistency if the locking process is still active.
    4. Wait for Completion: If the lock is due to an ongoing process, it may be best to wait until the process completes before attempting to access or modify the product again.
    5. Check for Background Jobs: Use transaction code SM37 to check for any background jobs that might be locking the product. If a job is running, you may need to wait for it to finish or check if it can be canceled.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
      • SE11: To check the data dictionary for the product table and understand its structure.
    • Documentation: Refer to SAP Help documentation for more details on product management and locking mechanisms.
    • Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to diagnose and resolve the issue related to the locked product in SAP.

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