How To Fix COM_PRDCATHIERXI000 - The imported hierarchy identifiers are not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PRDCATHIERXI - Distribution Product-Category Hierarchy

• Message number: 000

• Message text: The imported hierarchy identifiers are not consistent

What causes this issue?

Inconsistencies can occur in the following cases:
If two identifiers are assigned to different existing hierarchies.
If one of the identifiers is assigned to a hierarchy that does not
exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the hierarchy identifiers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PRDCATHIERXI000 - The imported hierarchy identifiers are not consistent ?

  The SAP error message COM_PRDCATHIERXI000 indicates that there is an inconsistency in the hierarchy identifiers being imported into the system. This error typically occurs in the context of product hierarchy management, where the system expects a certain structure or consistency in the hierarchy data being processed.
  Causes:
  
  Inconsistent Hierarchy Structure: The hierarchy identifiers being imported do not match the expected structure defined in the system. This could be due to missing nodes, incorrect parent-child relationships, or duplicate identifiers.
  Data Format Issues: The data being imported may not conform to the required format or standards, leading to inconsistencies.
  Missing Hierarchy Levels: If certain levels of the hierarchy are missing or not properly defined, it can lead to this error.
  Incorrect Mapping: If the mapping of the hierarchy identifiers to the existing structure is incorrect, it can cause inconsistencies.
  
  Solutions:
  
  Check Hierarchy Structure: Review the hierarchy structure in the SAP system to ensure that all identifiers are correctly defined and that there are no missing or duplicate entries.
  Validate Data Format: Ensure that the data being imported adheres to the required format. This includes checking for correct data types, lengths, and any other constraints defined in the system.
  Correct Mapping: If you are using a mapping file or process, verify that the mapping of hierarchy identifiers is correct and aligns with the existing hierarchy in the system.
  Use Transaction Codes: Utilize relevant transaction codes (like COMMPR01 for product hierarchy maintenance) to manually check and correct any inconsistencies in the hierarchy.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on importing hierarchy data and resolving related errors.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
  Transaction Logs: Review transaction logs or error logs for additional details that may help identify the root cause of the inconsistency.
  Testing: If possible, test the import process with a smaller dataset to isolate the issue and identify specific identifiers that may be causing the problem.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or consult with a technical expert who specializes in SAP product hierarchy management.