How To Fix COM_PAYPLAN_CHECK_PC025 - Technical error calling SAP digital payments add-on

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

• Message number: 025

• Message text: Technical error calling SAP digital payments add-on

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC025 - Technical error calling SAP digital payments add-on ?

  The SAP error message COM_PAYPLAN_CHECK_PC025 typically indicates a technical error when calling the SAP Digital Payments add-on. This error can arise due to various reasons, including configuration issues, missing components, or problems with the integration between SAP modules.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the SAP Digital Payments add-on can lead to this error.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to access the payment plan functionality.
  System Integration Problems: Issues with the integration between the SAP system and the payment processing service can trigger this error.
  Technical Glitches: Temporary technical issues or bugs in the system can also cause this error.
  Data Inconsistencies: Inconsistent or incorrect data in the payment plan or related master data can lead to errors during processing.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the SAP Digital Payments add-on. Ensure that all necessary parameters are correctly set up.
  User Authorizations: Verify that the user has the appropriate authorizations to execute the payment plan functions. Adjust roles and permissions as necessary.
  Integration Check: Ensure that the integration between SAP and the payment service is functioning correctly. Check for any connectivity issues or errors in the integration logs.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or errors in the payment plan or related master data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest updates may resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and configuration settings.
  
  Related Information:
  
  SAP Digital Payments Add-on: This add-on is designed to facilitate digital payment processing within the SAP ecosystem. It integrates with various payment service providers and supports multiple payment methods.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) and SE80 (Object Navigator).
  Documentation: Refer to the official SAP documentation for the Digital Payments add-on for detailed configuration and troubleshooting guidelines.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the COM_PAYPLAN_CHECK_PC025 error.