How To Fix COM_PAYPLAN_CHECK_PC013 - Payment card &1 &2 is locked from &3 to &4

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

• Message number: 013

• Message text: Payment card &1 &2 is locked from &3 to &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC013 - Payment card &1 &2 is locked from &3 to &4 ?

  The SAP error message COM_PAYPLAN_CHECK_PC013 indicates that a payment card is locked for a specific period. This typically occurs when a payment card is either deactivated or restricted for use due to various reasons, such as security concerns, expiration, or administrative actions.
  Cause:
  
  Card Locking: The payment card is locked for transactions between the specified dates (&3 to &4).
  Expiration: The card may have expired or is set to expire soon.
  Administrative Action: The card may have been manually locked by an administrator due to security reasons or policy compliance.
  Fraud Prevention: The system may have detected suspicious activity and locked the card as a precaution.
  
  Solution:
  
  Check Card Status: Verify the status of the payment card in the SAP system. This can usually be done through the relevant transaction code (e.g., F110 for payment processing).
  Unlock the Card: If you have the necessary permissions, unlock the card for the specified period. This may involve changing the card status in the system.
  Contact Administrator: If you do not have the necessary permissions, contact your system administrator or the finance department to resolve the issue.
  Review Card Details: Ensure that the card details (expiration date, limits, etc.) are correct and up to date.
  Check for Security Alerts: Investigate if there are any security alerts or notifications related to the card that may have led to its locking.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing payment cards, such as F110 for payment processing and FBL1N for vendor line items.
  User Roles: Ensure that users have the appropriate roles and permissions to manage payment cards.
  Documentation: Refer to SAP documentation or internal guidelines for managing payment cards and handling errors related to them.
  Audit Trail: Check the audit trail or logs to see if there were any recent changes made to the card status or related configurations.
  
  If the issue persists after following these steps, it may be necessary to consult SAP support or your organization's IT department for further assistance.