How To Fix COM_PAYPLAN_CHECK_PC004 - When payment method payment card is selected, enter card data

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_PC - Messages for Checking Payment Card

• Message number: 004

• Message text: When payment method payment card is selected, enter card data

What causes this issue?

Payment cards have been chosen as the payment form, but the card data
have not been entered.

System Response

The system requires further entries.

How to fix this error?

Complete your card entries or choose another payment form.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_PC004 - When payment method payment card is selected, enter card data ?

  The SAP error message COM_PAYPLAN_CHECK_PC004 typically occurs when a payment method that requires credit card information is selected, but the necessary card data has not been entered. This error is common in scenarios where payment processing is involved, particularly in modules related to accounts receivable or sales and distribution.
  Cause:
  The error is triggered when:
  
  The payment method selected is a payment card (e.g., credit card).
  The required card details (such as card number, expiration date, cardholder name, etc.) have not been provided in the relevant fields.
  
  Solution:
  To resolve the error, you should ensure that all required credit card information is entered correctly. Here are the steps to follow:
  
  Check Payment Method: Confirm that the payment method selected is indeed a payment card.
  Enter Card Data: Navigate to the section where payment details are entered and ensure that all required fields for the credit card are filled out. This typically includes:
  
  Card Number
  Expiration Date
  Cardholder Name
  CVV (if applicable)
  
  
  Validate Data: Ensure that the data entered is valid (e.g., the card number is numeric and the expiration date is in the future).
  Save Changes: After entering the required information, save the changes and try processing the payment again.
  
  Related Information:
  
  User Roles: Ensure that the user has the necessary permissions to enter payment card information.
  Configuration Settings: Check if there are any specific configuration settings in the SAP system that might affect how payment methods are handled.
  Documentation: Refer to SAP documentation or help files for more detailed information on payment processing and handling payment methods.
  Support: If the issue persists after entering the required data, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the COM_PAYPLAN_CHECK_PC004 error and successfully process the payment using the selected payment card method.