How To Fix COM_PAYPLAN_CHECK_OA001 - Only cash on delivery or payment cards allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN_CHECK_OA - Messages for Checking across all Lines

• Message number: 001

• Message text: Only cash on delivery or payment cards allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN_CHECK_OA001 - Only cash on delivery or payment cards allowed ?

  The SAP error message COM_PAYPLAN_CHECK_OA001 indicates that the payment method being used for a transaction is not allowed for the specific payment plan or configuration in the system. This error typically arises in scenarios where the payment method is restricted to only cash on delivery (COD) or payment cards.
  Cause:
  
  Payment Method Configuration: The payment method assigned to the transaction may not be configured to allow other forms of payment (e.g., bank transfer, invoice payment).
  Payment Plan Restrictions: The payment plan associated with the transaction may have specific restrictions that only permit cash on delivery or payment card transactions.
  Customer Master Data: The customer master data may have settings that restrict the payment methods available for that particular customer.
  Sales Document Type: The sales document type being used may have specific payment method restrictions.
  
  Solution:
  
  
  Check Payment Method Configuration:
  
  Go to the configuration settings for payment methods in SAP (Transaction code: SPRO).
  Ensure that the payment method you are trying to use is allowed for the specific payment plan.
  
  
  
  Review Payment Plan Settings:
  
  Check the payment plan settings to see if it allows for other payment methods.
  If necessary, modify the payment plan to include additional payment methods.
  
  
  
  Update Customer Master Data:
  
  Review the customer master data (Transaction code: XD02 for general data or FD02 for financial data).
  Ensure that the payment methods allowed for the customer are correctly set.
  
  
  
  Check Sales Document Type:
  
  Review the sales document type settings to ensure that it allows the desired payment methods.
  If needed, adjust the settings to permit additional payment methods.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  XD02 (Change Customer Master)
  FD02 (Change Customer Financial Data)
  
  
  Documentation: Review SAP documentation related to payment methods and payment plans for more detailed configuration steps.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might be affecting payment method validation.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.