How To Fix COM_PAYPLAN405 - Customer payment guarantee procedure & does not exist

COM_PAYPLAN405 - Overview

• Message type: E = Error

• Message class: COM_PAYPLAN - Messages of Payment Plan Set

• Message number: 405

• Message text: Customer payment guarantee procedure & does not exist

What causes this issue?

Customer payment guarantee procedure is not maintained.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Carry out the following activity in Customizing:
<ZK>Customer Relationship Management -> Basic Functions -> Payment
Cards -> Settings for Transactions -> <DS:SIMG.CRM_PAYPLAN_ABSCH>Define
Customer Payment Guarantee Procedure.</></>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN405 - Customer payment guarantee procedure & does not exist ?

  The SAP error message COM_PAYPLAN405 indicates that there is an issue with the customer payment guarantee procedure in the system. This error typically arises when the system is unable to find a valid payment guarantee procedure for a customer in the context of a payment plan or payment processing.
  
  Cause:
  
  Missing Configuration: The payment guarantee procedure may not be configured in the system for the specific customer or customer group.
  Incorrect Customer Master Data: The customer master data may not have the correct payment guarantee procedure assigned.
  Inconsistent Data: There may be inconsistencies in the data related to payment plans or customer payment guarantees.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the payment guarantee procedures.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to the relevant section for payment guarantee procedures and ensure that the procedure is defined and active.
  Ensure that the payment guarantee procedure is