How To Fix COM_PAYPLAN331 - Deletion of authorization will not be credited to the payment card

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN - Messages of Payment Plan Set

• Message number: 331

• Message text: Deletion of authorization will not be credited to the payment card

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN331 - Deletion of authorization will not be credited to the payment card ?

  The SAP error message COM_PAYPLAN331 indicates that there is an issue related to the deletion of an authorization for a payment card. This error typically arises in the context of payment processing, particularly when dealing with credit card transactions and payment plans.
  Cause:
  The error message COM_PAYPLAN331 usually occurs due to one of the following reasons:
  
  
  Authorization Deletion: The system is attempting to delete an authorization for a payment card, but this action cannot be credited back to the payment card. This could happen if the authorization has already been processed or if there are restrictions on the payment method.
  
  
  Payment Plan Configuration: There may be issues with the configuration of the payment plan or the payment method being used. If the payment plan does not allow for the deletion of authorizations, this error may be triggered.
  
  
  Transaction Status: The status of the transaction may not allow for the deletion of the authorization. For example, if the transaction is already completed or settled, the system may prevent any changes to the authorization.
  
  
  Solution:
  To resolve the COM_PAYPLAN331 error, consider the following steps:
  
  
  Check Authorization Status: Verify the status of the authorization you are trying to delete. If it has already been processed, you may need to handle it differently (e.g., through a refund or adjustment).
  
  
  Review Payment Plan Configuration: Ensure that the payment plan and payment method configurations allow for the deletion of authorizations. You may need to consult with your SAP administrator or financial team to adjust the settings.
  
  
  Transaction Review: Look into the transaction history to see if there are any restrictions or if the transaction is in a state that prevents the deletion of the authorization.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment authorizations and related error messages.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and transaction details.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments), as they may help in troubleshooting.
  User Roles and Authorizations: Ensure that the user attempting to delete the authorization has the necessary permissions to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.