How To Fix COM_PAYPLAN315 - Cannot delete authorization line with card number &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PAYPLAN - Messages of Payment Plan Set

  • Message number: 315

  • Message text: Cannot delete authorization line with card number &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PAYPLAN315 - Cannot delete authorization line with card number &1 ?

    The SAP error message COM_PAYPLAN315 indicates that there is an issue with deleting an authorization line associated with a specific card number. This error typically arises in the context of payment processing or financial transactions within the SAP system, particularly when dealing with payment plans or credit card authorizations.

    Cause:

    The error can occur due to several reasons, including:

    1. Existing Transactions: There may be existing transactions or references that are linked to the authorization line you are trying to delete. If the authorization is still in use, SAP will prevent its deletion to maintain data integrity.

    2. Authorization Status: The authorization line may be in a status that does not allow deletion. For example, if it is already processed or marked as completed.

    3. Data Integrity Constraints: There may be constraints in the database that prevent the deletion of certain records if they are linked to other records.

    4. User Permissions: The user attempting to delete the authorization line may not have the necessary permissions to perform this action.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check for Existing Transactions: Review any transactions that may be linked to the authorization line. If there are active transactions, you may need to reverse or complete them before attempting to delete the authorization line.

    2. Review Authorization Status: Check the status of the authorization line. If it is in a state that does not allow deletion, you may need to change its status or wait until it is eligible for deletion.

    3. Consult with IT or SAP Support: If you are unsure about the dependencies or constraints, consult with your IT department or SAP support team. They can provide insights into the specific configurations and data integrity rules in your SAP environment.

    4. Check User Permissions: Ensure that you have the necessary permissions to delete authorization lines. If not, contact your system administrator to grant the required access.

    5. Use Transaction Codes: If applicable, use relevant transaction codes (like SE11 for data dictionary, SE16 for table display) to investigate the underlying data and dependencies.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as:

      • SE11: Data Dictionary
      • SE16: Table Display
      • SM37: Job Monitoring (to check for background jobs that may be affecting the authorization)
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.

    • Documentation: Review SAP documentation related to payment processing and authorization management for best practices and guidelines.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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