How To Fix COM_PAYPLAN107 - Payment card data with GUID &1 not found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYPLAN - Messages of Payment Plan Set

• Message number: 107

• Message text: Payment card data with GUID &1 not found in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYPLAN107 - Payment card data with GUID &1 not found in database ?

  The SAP error message COM_PAYPLAN107 indicates that the system is unable to find payment card data associated with a specific GUID (Globally Unique Identifier) in the database. This error typically arises in scenarios involving payment processing, particularly when dealing with payment cards in the context of SAP's Customer Relationship Management (CRM) or Financial modules.
  Cause:
  
  Missing Data: The payment card data associated with the provided GUID may not exist in the database. This could happen if the data was never saved, was deleted, or if there was an error during data entry.
  Incorrect GUID: The GUID being referenced may be incorrect or malformed, leading the system to search for a non-existent record.
  Database Issues: There could be issues with the database itself, such as corruption or connectivity problems, preventing the system from retrieving the data.
  Authorization Issues: The user may not have the necessary permissions to access the payment card data, leading to the appearance that the data does not exist.
  
  Solution:
  
  Verify the GUID: Check the GUID being used in the transaction to ensure it is correct and corresponds to an existing payment card record.
  Check Database Entries: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., PAYMENT_CARD or similar) to see if the payment card data exists.
  Data Entry: If the payment card data is missing, ensure that it is entered correctly into the system. This may involve re-entering the payment card information.
  Database Integrity: If there are concerns about database integrity, consider running database consistency checks or consulting with your database administrator.
  User Permissions: Ensure that the user has the appropriate permissions to access payment card data. This may involve checking user roles and authorizations in the SAP system.
  Consult Documentation: Review SAP documentation or notes related to payment processing and payment card handling for any specific guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and SU01 (User Maintenance) for checking data and user permissions.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing. You can search for notes using the SAP Support Portal.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the COM_PAYPLAN107 error message.