How To Fix COM_PAYCARD_AUTH131 - Transaction data not complete. Authorization not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PAYCARD_AUTH -

• Message number: 131

• Message text: Transaction data not complete. Authorization not possible.

What causes this issue?

The transaction data is incomplete. Therefore, authorization is
impossible.

System Response

Authorization is not carried out.

How to fix this error?

Complete the required transaction data (price, confirmed quantity
etc.).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PAYCARD_AUTH131 - Transaction data not complete. Authorization not possible. ?

  The SAP error message COM_PAYCARD_AUTH131: Transaction data not complete. Authorization not possible typically occurs in the context of payment card processing within the SAP system. This error indicates that the system is unable to authorize a payment card transaction due to incomplete or missing transaction data.
  Causes:
  
  Missing Required Fields: Certain mandatory fields required for processing the payment card transaction may not have been filled out. This can include fields like card number, expiration date, CVV, or transaction amount.
  Incorrect Data Format: The data entered may not conform to the expected format (e.g., incorrect length for card numbers).
  Configuration Issues: There may be issues with the configuration of the payment processing module in SAP, such as missing settings for payment card types or authorization processes.
  User Authorization: The user attempting to process the transaction may not have the necessary permissions to perform payment card transactions.
  Integration Issues: If SAP is integrated with external payment gateways, there may be issues with the integration that prevent the transaction from being processed correctly.
  
  Solutions:
  
  Check Required Fields: Review the transaction data to ensure that all required fields are filled out correctly. Make sure that the card number, expiration date, CVV, and transaction amount are all present and valid.
  Validate Data Format: Ensure that the data entered adheres to the expected formats. For example, check that the card number is numeric and of the correct length.
  Review Configuration Settings: Check the configuration settings for the payment processing module in SAP. Ensure that all necessary settings for payment card types and authorization processes are correctly configured.
  User Permissions: Verify that the user has the appropriate permissions to process payment card transactions. If not, adjust the user roles and authorizations accordingly.
  Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  Test Integration: If applicable, test the integration with the payment gateway to ensure that it is functioning correctly. This may involve checking API keys, endpoints, and network connectivity.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review the SAP documentation related to payment processing and authorization to ensure that all steps are being followed correctly.
  Support: If the issue persists after checking the above items, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the COM_PAYCARD_AUTH131 error in your SAP system.