How To Fix COM_PARTNER809 - For this source, the function type "contact person" must be used.

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_PARTNER - Partner Processing Messages

• Message number: 809

• Message text: For this source, the function type "contact person" must be used.

What causes this issue?

To specify the determination source "sales employee of contact person",
an invalid partner function or an invalid partner function category has
been entered.

How to fix this error?

To be specified in more detail, this source requires a
<DS:DE.CRMT_PARTNER_FCT>partner function</> of the partner function
category "contact person" or the <DS:DE.CRMT_PARTNER_PFT> partner
function category</> "contact person".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_PARTNER809 - For this source, the function type "contact person" must be used. ?

  The SAP error message COM_PARTNER809 indicates that there is an issue with the partner function type being used in a specific context, particularly when dealing with contact persons in a business transaction. This error typically arises when the system expects a specific partner function (in this case, "contact person") but receives a different type or none at all.
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Partner Function Assignment: The partner function assigned in the transaction does not match the expected function type for a contact person.
  Missing Configuration: The partner function for contact persons may not be properly configured in the system.
  Data Entry Error: There may be a mistake in the data entry where the partner function is incorrectly specified.
  Inconsistent Master Data: The master data for the business partner may not have the required partner function set up.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Function Assignment:
  
  Go to the transaction where the error occurred and verify the partner functions assigned.
  Ensure that the partner function for the contact person is correctly assigned.
  
  
  
  Review Configuration:
  
  Check the configuration settings for partner functions in the relevant customizing settings (e.g., SPRO).
  Navigate to the section for defining partner functions and ensure that "contact person" is set up correctly.
  
  
  
  Correct Data Entry:
  
  If the error is due to incorrect data entry, correct the partner function in the transaction.
  Make sure that the partner function used is indeed the one expected for a contact person.
  
  
  
  Update Master Data:
  
  Review the master data for the business partner involved in the transaction.
  Ensure that the contact person is correctly defined with the appropriate partner function.
  
  
  
  Consult Documentation:
  
  If you are unsure about the partner functions and their configurations, refer to SAP documentation or consult with your SAP administrator.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partner functions and master data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to partner functions and master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.