How To Fix COM_PARTNER400 - Multiple partners exist with this description


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PARTNER - Partner Processing Messages

  • Message number: 400

  • Message text: Multiple partners exist with this description

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PARTNER400 - Multiple partners exist with this description ?

    The SAP error message "COM_PARTNER400: Multiple partners exist with this description" typically occurs in the context of partner determination in SAP, particularly when dealing with business partners, customers, or vendors. This error indicates that the system has found multiple partner records that match the criteria specified, leading to ambiguity in determining which partner should be used.

    Cause:

    1. Duplicate Partner Records: There are multiple partner records in the system that share the same description or criteria, causing confusion for the system when trying to identify a unique partner.
    2. Incorrect Partner Determination Procedure: The partner determination procedure may not be set up correctly, leading to multiple valid partners being identified for a single role.
    3. Data Entry Errors: Inconsistent or incorrect data entry may have led to the creation of similar partner records.

    Solution:

    1. Identify Duplicate Partners:

      • Use transaction codes like BP (Business Partner) or SE16N (Data Browser) to search for and review the partner records that match the description.
      • Check for duplicates in the partner master data.
    2. Modify Partner Records:

      • If duplicates are found, consider merging or deleting unnecessary partner records to ensure that each partner has a unique description.
      • Ensure that the descriptions are distinct enough to avoid confusion.
    3. Review Partner Determination Procedure:

      • Check the partner determination procedure in the relevant configuration settings (e.g., in Sales and Distribution or Materials Management).
      • Ensure that the procedure is correctly set up to avoid multiple partners being assigned to the same role.
    4. Adjust Partner Roles:

      • If necessary, adjust the roles assigned to partners to ensure that each role is uniquely identifiable.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific guidance related to your configuration and business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, VOTXN for partner determination settings, and SE16N for data browsing.
    • SAP Notes: Check SAP Notes for any known issues or patches related to partner determination errors.
    • User Exits and BAdIs: If custom logic is implemented, review any user exits or BAdIs that may affect partner determination.

    By following these steps, you should be able to resolve the "COM_PARTNER400" error and ensure that your partner determination process functions smoothly.

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