How To Fix COM_PARTNER162 - &2 &1 has a delivery block (&3)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PARTNER - Partner Processing Messages

  • Message number: 162

  • Message text: &2 &1 has a delivery block (&3)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PARTNER162 - &2 &1 has a delivery block (&3) ?

    The SAP error message COM_PARTNER162 indicates that a specific partner (customer or vendor) has a delivery block set, which prevents the processing of deliveries for that partner. The message typically appears in the context of sales and distribution (SD) or logistics processes when trying to create or process a delivery for a sales order or similar document.

    Cause:

    The delivery block can be caused by several factors, including:

    1. Customer Master Data: The customer master record may have a delivery block set. This could be due to credit issues, payment terms, or other business rules defined in the system.
    2. Sales Order Settings: The sales order itself may have been flagged with a delivery block due to specific conditions or settings.
    3. Material Availability: Sometimes, if there are issues with material availability or stock levels, a delivery block may be applied.
    4. Credit Management: If the customer exceeds their credit limit or has overdue invoices, the system may automatically block deliveries.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
      • Check the "Sales Area Data" and look for any delivery block settings. If a block is set, you may need to remove it if it is appropriate to do so.
    2. Review Sales Order:

      • Check the sales order (transaction code VA03) for any delivery block indicators.
      • If the sales order has a delivery block, you may need to change the order status or remove the block if it is no longer valid.
    3. Credit Management:

      • If the issue is related to credit management, review the customer's credit status (transaction code FD32).
      • If the customer is blocked due to credit issues, you may need to adjust their credit limit or resolve any outstanding payment issues.
    4. Consult with Relevant Departments:

      • If you are unsure about making changes to the customer master data or sales order, consult with your finance or sales department to ensure compliance with company policies.
    5. Check Material Availability:

      • Ensure that the materials required for the delivery are available in stock. If not, you may need to procure or produce the necessary materials.

    Related Information:

    • Transaction Codes:

      • XD03: Display Customer Master
      • VD03: Display Customer Master (Sales Area)
      • VA03: Display Sales Order
      • FD32: Display Customer Credit Management
    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.

    • Documentation: Review SAP documentation or help files related to sales and distribution processes for more context on delivery blocks and their implications.

    By following these steps, you should be able to identify the cause of the delivery block and take appropriate action to resolve the error.

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