How To Fix COM_IOBJ_LOCAT006 - Geolocation data cannot be calculated automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_IOBJ_LOCAT - Location of Individual Object

• Message number: 006

• Message text: Geolocation data cannot be calculated automatically

What causes this issue?

Incorrect Customizing settings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_IOBJ_LOCAT006 - Geolocation data cannot be calculated automatically ?

  The SAP error message COM_IOBJ_LOCAT006 indicates that the system is unable to automatically calculate geolocation data for a specific object. This error typically arises in the context of SAP applications that utilize geolocation services, such as SAP Customer Experience or SAP Analytics Cloud.
  Causes:
  
  Missing or Incomplete Data: The object for which geolocation data is being calculated may lack necessary attributes, such as address details (street, city, postal code, country).
  Configuration Issues: The geolocation service may not be properly configured in the SAP system, leading to failures in data retrieval.
  Service Availability: The external geolocation service (if used) may be down or unreachable, preventing the system from obtaining the required geolocation data.
  Data Format Issues: The data provided may not be in the expected format, leading to parsing errors when attempting to calculate geolocation.
  Authorization Issues: The user or system may lack the necessary permissions to access geolocation services or data.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required address fields are filled out correctly for the object in question. This includes verifying that the address is complete and accurate.
  Review Configuration: Check the configuration settings for geolocation services in your SAP system. Ensure that the necessary services are enabled and properly set up.
  Test Service Availability: If an external geolocation service is being used, verify that it is operational. You can do this by testing the service independently or checking service status.
  Validate Data Format: Ensure that the data being sent for geolocation calculation adheres to the expected format. This may involve checking for special characters or incorrect data types.
  Check Authorizations: Review user roles and permissions to ensure that the necessary access rights are granted for geolocation services.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error. SAP's support portal may have specific notes addressing this error.
  Logs and Traces: Review system logs and traces for additional error messages or warnings that may provide more context about the failure.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.