How To Fix COM_IL_CRM_IOBRL012 -

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_IL_CRM_IOBRL -

• Message number: 012

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_IL_CRM_IOBRL012 - ?

  The SAP error message COM_IL_CRM_IOBRL012 typically relates to issues in the integration between SAP CRM (Customer Relationship Management) and other components, such as SAP ERP or SAP S/4HANA. This error can occur during processes involving sales orders, service orders, or other transactional data.
  Cause:
  The specific cause of the error can vary, but common reasons include:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in the relevant fields.
  Configuration Issues: Incorrect configuration settings in the CRM or ERP system can lead to this error.
  Integration Problems: Issues with the middleware or integration layer (like SAP PI/PO) that connects CRM with other SAP systems.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  Technical Errors: Bugs or technical issues in the SAP system or the specific transaction being executed.
  
  Solution:
  To resolve the COM_IL_CRM_IOBRL012 error, you can follow these steps:
  
  Check Data: Review the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings in both the CRM and ERP systems. Ensure that the integration settings are correctly set up.
  Check Middleware: If you are using middleware (like SAP PI/PO), check for any errors or issues in the middleware logs that could indicate a problem with data transfer.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and SM21 (System Log) to help diagnose the issue.
  Documentation: Review SAP documentation related to CRM and integration scenarios for best practices and troubleshooting tips.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the COM_IL_CRM_IOBRL012 error in your SAP system.