How To Fix COM_HIERARCHY704 - Hierarchy descriptions (table COMM_HIERARCHYT) were updated

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_HIERARCHY - Hierarchy

• Message number: 704

• Message text: Hierarchy descriptions (table COMM_HIERARCHYT) were updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_HIERARCHY704 - Hierarchy descriptions (table COMM_HIERARCHYT) were updated ?

  The SAP error message COM_HIERARCHY704 indicates that there has been an update to the hierarchy descriptions in the table COMM_HIERARCHYT. This message typically arises in the context of SAP's Customer Relationship Management (CRM) or Sales and Distribution (SD) modules, where hierarchical data structures are used for various purposes, such as product hierarchies, customer hierarchies, or organizational structures.
  Cause:
  The error message is usually triggered when:
  
  Data Update: There has been a change or update to the hierarchy descriptions in the relevant table (COMM_HIERARCHYT).
  Inconsistency: The system detects an inconsistency between the hierarchy data and the related transactional data.
  Data Locking: Another process may be locking the hierarchy data, preventing the current transaction from accessing the most recent data.
  
  Solution:
  To resolve the COM_HIERARCHY704 error, you can take the following steps:
  
  
  Check for Updates: Verify if there have been any recent updates to the hierarchy descriptions. If you are aware of changes, ensure that all relevant transactions are aware of these updates.
  
  
  Refresh Data: If you suspect that the data is stale, try refreshing the data or reloading the hierarchy. This can often be done by navigating to the relevant transaction or report and re-executing it.
  
  
  Consistency Check: Run consistency checks on the hierarchy data to ensure that there are no discrepancies. This can often be done through specific SAP transaction codes or reports designed for data consistency.
  
  
  Locking Issues: If you suspect that data locking is the issue, check for any active sessions or processes that may be locking the hierarchy data. You can use transaction codes like SM12 to view and manage locks.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific hierarchy you are working with. There may be specific guidelines or known issues that can provide further insight.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may have additional tools or insights to help resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SM12 (Lock Entries) to investigate the issue further.
  SAP Notes: Check the SAP Support Portal for any notes related to COM_HIERARCHY704 or the specific hierarchy you are working with. There may be patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the COM_HIERARCHY704 error effectively.