How To Fix COM_HIERARCHY014 - Internal error & in authorization check for hierarchies

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_HIERARCHY - Hierarchy

• Message number: 014

• Message text: Internal error & in authorization check for hierarchies

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_HIERARCHY014 - Internal error & in authorization check for hierarchies ?

  The SAP error message COM_HIERARCHY014 indicates an internal error during the authorization check for hierarchies. This error typically arises in the context of SAP's Controlling (CO) module, particularly when dealing with hierarchical data structures such as cost centers, profit centers, or internal orders.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the hierarchy or the specific nodes within the hierarchy.
  Hierarchy Configuration: There may be issues with the configuration of the hierarchy itself, such as missing nodes or incorrect settings.
  Data Inconsistencies: There could be inconsistencies in the underlying data that the hierarchy is based on, leading to errors during the authorization check.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the appropriate authorizations for the hierarchy in question. This can be done by reviewing the user's roles and authorizations in transaction PFCG.
  Use transaction SU53 immediately after encountering the error to analyze the authorization check failure.
  
  
  
  Review Hierarchy Configuration:
  
  Check the configuration of the hierarchy in transaction KCH1 (for cost center hierarchies) or KCH2 (for profit center hierarchies) to ensure that all nodes are correctly defined and active.
  Ensure that the hierarchy is properly activated and that there are no missing nodes.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant master data to ensure that there are no inconsistencies. This can be done using transaction KAH3 for cost centers or similar transactions for other objects.
  If inconsistencies are found, they may need to be corrected manually or through a data correction program.
  
  
  
  System Updates:
  
  Check if there are any available patches or updates for your SAP system that address known issues related to this error. Applying the latest support packages can sometimes resolve internal errors.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the transaction codes used and any relevant configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFCG (Role Maintenance), SU53 (Authorization Check), KCH1/KCH2 (Hierarchy Maintenance), and KAH3 (Display Cost Center).
  Documentation: Review SAP documentation related to authorization checks and hierarchy management in the Controlling module for a deeper understanding of how these components interact.
  
  By following these steps, you should be able to diagnose and resolve the COM_HIERARCHY014 error effectively.