How To Fix COM_EVENTHISTORY004 - A record with the same logical key already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_EVENTHISTORY - Event History (Generic part)

• Message number: 004

• Message text: A record with the same logical key already exists

What causes this issue?

The logical key used fo a new event history record already exists within
the event history.

System Response

The event history record was not created.

How to fix this error?

Make sure that the logical keys used when creating event history records
are unique.

Procedure for System Administrators

There are two possible logical keys of event history records:
Object GUID and event timestamp
Object GUID and object record number
The object GUID is the technical key of the object the event history
record belongs to.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COM_EVENTHISTORY004 - A record with the same logical key already exists ?

  The SAP error message COM_EVENTHISTORY004 indicates that there is an attempt to create a record in the Event History table (or a similar table) that has a logical key which already exists. This typically occurs in the context of event management or when dealing with change documents in SAP.
  Cause:
  
  
  Duplicate Entry: The most common cause of this error is that the system is trying to insert a new record with a logical key that already exists in the database. This could happen due to:
  
  A programming error in custom code or enhancements.
  A data import or migration process that is attempting to insert records that are already present.
  A transaction that is being executed multiple times inadvertently.
  
  
  
  Concurrency Issues: If multiple users or processes are trying to create the same record simultaneously, it can lead to this error.
  
  
  Incorrect Logic in Custom Development: If there are custom programs or enhancements that do not properly check for existing records before attempting to create new ones.
  
  
  Solution:
  
  
  Check for Existing Records: Before attempting to create a new record, ensure that the system checks for the existence of a record with the same logical key. This can be done through a SELECT query.
  
  
  Review Custom Code: If the error is occurring in a custom program, review the logic to ensure that it handles existing records appropriately. Implement checks to prevent duplicate entries.
  
  
  Data Migration/Import: If this error occurs during a data migration or import process, review the data being imported to ensure that it does not contain duplicates. You may need to clean the data or adjust the import logic.
  
  
  Transaction Management: If the error is due to concurrent transactions, consider implementing locking mechanisms or using transaction management techniques to prevent simultaneous attempts to create the same record.
  
  
  Error Handling: Implement proper error handling in your code to catch this specific error and provide meaningful feedback to the user or log it for further analysis.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to check transaction codes related to event management, such as COM_EVENT, COM_MAINTAIN, or others relevant to your specific use case.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the duplicate entry is being attempted.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to prevent it from occurring in the future.