How To Fix COM_CUIB1708 - Internal error - instance & is not ROOT in configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CUIB1 - Messages for communication between configuration and IBase

• Message number: 708

• Message text: Internal error - instance & is not ROOT in configuration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CUIB1708 - Internal error - instance & is not ROOT in configuration ?

  The SAP error message COM_CUIB1708 indicates an internal error related to the configuration of a specific instance in the system. The message states that the instance is not recognized as the "ROOT" instance, which is typically required for certain operations or configurations in SAP.
  Cause:
  
  
  Instance Configuration: The error usually arises when the instance being referenced is not properly configured as the root instance in the system. This can happen if the instance was not set up correctly during installation or if there have been changes to the system configuration that have not been properly reflected.
  
  
  System Landscape Issues: If there are inconsistencies in the system landscape, such as multiple instances not being correctly defined or recognized, this error can occur.
  
  
  Authorization Issues: Sometimes, the user executing the operation may not have the necessary authorizations to access or modify the instance configuration.
  
  
  Solution:
  
  
  Check Instance Configuration:
  
  Verify the configuration of the instance in question. Ensure that it is set up as the root instance if that is required for the operation you are trying to perform.
  You can check the instance configuration in the SAP Management Console (SAP MC) or through transaction codes like SMLG (for load balancing) or RZ10 (for profile parameters).
  
  
  
  Review System Landscape:
  
  Ensure that the system landscape is correctly defined and that all instances are properly registered. You may need to check the instance profiles and ensure they are correctly set up.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the operation has the necessary authorizations. You can check user roles and authorizations in transaction SU01.
  
  
  
  Restart the Instance:
  
  Sometimes, simply restarting the instance can resolve temporary inconsistencies. If possible, restart the instance and check if the error persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on instance configuration and management.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMLG, RZ10, and SM51 for managing instances and configurations.
  
  By following these steps, you should be able to diagnose and potentially resolve the COM_CUIB1708 error in your SAP system.