How To Fix COM_CLEAR042 - Error when creating cleansing case

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_CLEAR - Clearing Tool

• Message number: 042

• Message text: Error when creating cleansing case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_CLEAR042 - Error when creating cleansing case ?

  The SAP error message COM_CLEAR042 typically occurs in the context of the SAP Customer Data Cloud or SAP Master Data Governance when there is an issue related to the creation of a cleansing case. This error can arise due to various reasons, including data inconsistencies, missing required fields, or issues with the configuration of the cleansing process.
  Cause:
  
  Data Inconsistencies: The data being processed may have inconsistencies or errors that prevent the creation of a cleansing case.
  Missing Required Fields: Certain mandatory fields may not be filled out correctly or are missing entirely.
  Configuration Issues: There may be issues with the configuration of the cleansing rules or the cleansing process itself.
  Authorization Issues: The user may not have the necessary permissions to create a cleansing case.
  System Errors: There could be underlying system errors or issues with the SAP environment.
  
  Solution:
  
  Check Data Quality: Review the data that is being used to create the cleansing case. Ensure that it is complete and free of inconsistencies.
  Fill Required Fields: Make sure that all mandatory fields are filled out correctly. Refer to the documentation to identify which fields are required.
  Review Configuration: Check the configuration settings for the cleansing process. Ensure that all necessary rules and settings are correctly defined.
  User Authorization: Verify that the user has the appropriate authorizations to create cleansing cases. If not, contact your system administrator to grant the necessary permissions.
  Consult Logs: Look at the application logs or system logs for more detailed error messages that can provide additional context on the issue.
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. You can search for the error code or related keywords.
  Testing: If possible, try to replicate the issue in a test environment to better understand the cause and test potential solutions without affecting production data.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., SAP Master Data Governance) for detailed information on cleansing cases and error handling.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the COM_CLEAR042 error and implement a solution to resolve it.