How To Fix COM_BUPA207 - Error while reading mandates; BP/customer &1 not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: COM_BUPA - Data Exchange CRM Business Partner via Middleware

• Message number: 207

• Message text: Error while reading mandates; BP/customer &1 not sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COM_BUPA207 - Error while reading mandates; BP/customer &1 not sent ?

  The SAP error message COM_BUPA207 indicates that there was an error while reading mandates for a business partner (BP) or customer. The specific message "BP/customer &1 not sent" suggests that the system was unable to retrieve or process the mandate information for the specified business partner or customer.
  Causes:
  
  Missing Business Partner Data: The business partner or customer may not be properly set up in the system, or the necessary mandate data is missing.
  Incorrect Configuration: There may be configuration issues in the system related to the business partner or customer data management.
  Authorization Issues: The user may not have the necessary authorizations to access the mandate data for the specified business partner or customer.
  Data Consistency Issues: There could be inconsistencies in the data stored in the database, such as missing entries in related tables.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Business Partner Setup: Verify that the business partner or customer is correctly set up in the system. Ensure that all required fields and data are filled out.
  Review Mandate Data: Check if the mandate data exists for the specified business partner or customer. If it is missing, you may need to create or update the mandate information.
  Authorization Check: Ensure that the user has the necessary authorizations to access the mandate data. You may need to consult with your SAP security team to verify this.
  Data Consistency Check: Run consistency checks on the business partner data to identify any discrepancies or missing entries. You can use transaction codes like BP or SE16 to check the relevant tables.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error occurs. This may provide insights into the root cause of the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like BP (Business Partner), SE16 (Data Browser), and SE80 (Object Navigator) for data checks and troubleshooting.
  SAP Documentation: Refer to SAP Help documentation for detailed information on business partner management and mandates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.