How To Fix COM_BANKPC_BSP000 - Create a new payment card master record


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_BANKPC_BSP - Messages for Bank Detail and Payment Card Maintenance

  • Message number: 000

  • Message text: Create a new payment card master record

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_BANKPC_BSP000 - Create a new payment card master record ?

    The SAP error message COM_BANKPC_BSP000 typically indicates that the system requires the creation of a new payment card master record. This error often arises in the context of payment processing, particularly when dealing with credit or debit card transactions.

    Cause:

    1. Missing Payment Card Master Record: The most common cause of this error is that the payment card being used does not have a corresponding master record in the SAP system.
    2. Incorrect Card Information: The card details entered may not match any existing records, leading the system to prompt for a new entry.
    3. Data Inconsistency: There may be inconsistencies or missing data in the existing payment card records that prevent the transaction from being processed.

    Solution:

    To resolve the COM_BANKPC_BSP000 error, follow these steps:

    1. Create a New Payment Card Master Record:

      • Navigate to the relevant transaction in SAP (usually through the Financial Accounting or Accounts Payable module).
      • Use the transaction code for creating a payment card master record (e.g., FSP0 for creating a vendor master record with payment card details).
      • Enter the required details for the new payment card, including card number, expiration date, cardholder name, and any other necessary information.
      • Save the record.
    2. Verify Existing Records:

      • Check if the payment card already exists in the system. If it does, ensure that all details are correct and complete.
      • If there are discrepancies, update the existing record instead of creating a new one.
    3. Consult Documentation:

      • Review SAP documentation or help files related to payment card processing for any specific requirements or configurations that may be necessary.
    4. User Permissions:

      • Ensure that you have the necessary permissions to create or modify payment card master records. If not, contact your SAP administrator.
    5. Testing:

      • After creating or updating the payment card master record, attempt the transaction again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FSP0 (Create Vendor) or FSP1 (Change Vendor) for managing payment card records.
    • SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing.
    • User Roles: Ensure that users involved in payment processing have the appropriate roles assigned in SAP to avoid permission-related issues.
    • Integration with Payment Processors: If your SAP system is integrated with external payment processors, ensure that the integration settings are correctly configured.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.

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