How To Fix COLL_PR_MSG047 - Contact Person Key could not be derived

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 047

• Message text: Contact Person Key could not be derived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG047 - Contact Person Key could not be derived ?

  The SAP error message COLL_PR_MSG047 indicates that the system was unable to derive a contact person key during a process, typically related to customer or vendor master data. This error can occur in various scenarios, such as when creating or updating business partner records, sales orders, or other transactions that require a contact person.
  Causes:
  
  Missing Data: The contact person information may not be properly maintained in the master data. This could include missing entries in the business partner or customer/vendor records.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the system from deriving the contact person key.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from identifying a valid contact person.
  Authorization Issues: The user may not have the necessary authorizations to access or derive the contact person information.
  
  Solutions:
  
  Check Master Data: Verify that the contact person information is correctly maintained in the relevant master data records (e.g., customer or vendor records). Ensure that the contact person is assigned and active.
  Review Configuration: Check the configuration settings related to business partners and contact persons in the SAP system. Ensure that the settings allow for the correct derivation of contact persons.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the master data that may be causing the issue.
  User Authorizations: Ensure that the user has the necessary authorizations to access and manage contact person data.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and maintain contact person data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions for this error.
  Debugging: If the issue persists, consider debugging the process to identify where the derivation is failing.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.