How To Fix COLL_PR_MSG043 - No promise to pay data available for UUID &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 043

• Message text: No promise to pay data available for UUID &1.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG043 - No promise to pay data available for UUID &1. ?

  The SAP error message COLL_PR_MSG043 indicates that there is no promise to pay data available for the specified UUID (Universally Unique Identifier). This error typically occurs in the context of collections and disbursements, particularly when dealing with promises to pay in accounts receivable or collections management.
  Cause:
  
  
  Missing Data: The UUID referenced in the error message does not have any associated promise to pay data in the system. This could be due to:
  
  The promise to pay was never created.
  The promise to pay was deleted or not saved correctly.
  The UUID is incorrect or does not correspond to an existing promise to pay record.
  
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the absence of expected data.
  
  
  Configuration Issues: There might be configuration settings in the collections management module that are not set up correctly, preventing the system from recognizing or retrieving promise to pay data.
  
  
  Solution:
  
  
  Verify UUID: Check the UUID provided in the error message to ensure it is correct and corresponds to an existing promise to pay record.
  
  
  Check Promise to Pay Records: 
  
  Navigate to the relevant transaction or report in SAP to see if there are any existing promise to pay records for the customer or account in question.
  If no records exist, you may need to create a new promise to pay.
  
  
  
  Create a New Promise to Pay: If the promise to pay data is indeed missing, you can create a new promise to pay entry for the customer or account.
  
  
  Review Configuration: If the issue persists, review the configuration settings in the collections management module to ensure that everything is set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on handling promises to pay and related configurations.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing promises to pay, such as FPL9 (Promise to Pay) or FBL5N (Customer Line Item Display).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and manage promise to pay data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.