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Message type: E = Error
Message class: COLL_PR_MSG - Messages in Process Receivables
Message number: 016
Message text: Business partner for customer &1 cannot be derived.
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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COLL_PR_MSG016
- Business partner for customer &1 cannot be derived. ?The SAP error message COLL_PR_MSG016 indicates that the system is unable to derive a business partner for a customer. This error typically occurs in the context of financial processes, such as when trying to create or process a customer-related transaction in SAP.
Cause:
The error can be caused by several factors, including:
- Missing Business Partner Data: The business partner (BP) may not be created or linked correctly to the customer master data.
- Incorrect Configuration: The configuration settings for business partner integration may not be set up correctly.
- Data Inconsistencies: There may be inconsistencies or missing data in the customer master or business partner records.
- Authorization Issues: The user may not have the necessary authorizations to access or create business partner data.
Solution:
To resolve the error, you can take the following steps:
Check Business Partner Creation:
- Ensure that the business partner is created in the system. You can do this by navigating to the Business Partner transaction (BP) and searching for the relevant business partner.
- If the business partner does not exist, create it and ensure it is linked to the customer.
Link Business Partner to Customer:
- Verify that the business partner is correctly assigned to the customer. You can check this in the customer master data (transaction code XD03 for display).
- Ensure that the business partner role is assigned correctly (e.g., sold-to party, ship-to party).
Review Configuration Settings:
- Check the configuration settings for business partner integration in the SAP system. This can be done in the SPRO transaction under the relevant sections for customer and business partner settings.
- Ensure that the necessary settings for deriving business partners from customers are correctly configured.
Data Consistency Check:
- Perform a data consistency check to identify any inconsistencies in the customer and business partner data.
- Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., BUT000 for business partners, KNA1 for customers).
Authorization Check:
- Ensure that the user has the necessary authorizations to access and manage business partner data. This can be checked with the security team or by reviewing the user roles.
Consult SAP Notes:
- Check for any relevant SAP Notes that may address this specific error message. SAP Notes can provide additional insights or patches that may resolve the issue.
Related Information:
Transaction Codes:
Tables:
SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on business partner integration and customer master data management.
By following these steps, you should be able to identify and resolve the issue related to the COLL_PR_MSG016 error message in SAP.
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