How To Fix CODD_CODE_EXCHANGE003 - Provide C4C Group code ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CODD_CODE_EXCHANGE - Messages for customizing exchange

• Message number: 003

• Message text: Provide C4C Group code ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CODD_CODE_EXCHANGE003 - Provide C4C Group code ID ?

  The SAP error message CODD_CODE_EXCHANGE003 typically indicates that there is an issue related to the configuration or data exchange between SAP Cloud for Customer (C4C) and other systems, such as SAP ERP or SAP S/4HANA. The specific message "Provide C4C Group code ID" suggests that a required identifier for a group code in C4C is missing or not properly configured.
  Cause:
  
  Missing Configuration: The group code ID that is required for the data exchange is not defined in the C4C system.
  Data Mapping Issues: There may be a mismatch in the data mapping between the systems, leading to the inability to find the required group code.
  Integration Issues: If you are using middleware (like SAP PI/PO or SAP Cloud Platform Integration), there may be issues in the integration flow that prevent the correct data from being sent or received.
  User Permissions: The user or service account performing the operation may not have the necessary permissions to access or create the group code.
  
  Solution:
  
  
  Check Configuration:
  
  Log into the C4C system and navigate to the relevant configuration settings.
  Ensure that the group code ID is defined and correctly configured in the C4C system.
  
  
  
  Data Mapping:
  
  Review the data mapping settings in the integration configuration to ensure that the group code ID is correctly mapped between the systems.
  Make sure that the group code exists in both systems and is consistent.
  
  
  
  Integration Monitoring:
  
  If using middleware, check the integration logs for any errors or warnings that might indicate where the process is failing.
  Ensure that the integration flow is correctly set up to handle the group code ID.
  
  
  
  User Permissions:
  
  Verify that the user or service account has the necessary permissions to access and modify the group code settings in C4C.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific integration scenario you are working with for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance, providing them with the error message and context.
  
  
  
  Related Information:
  
  SAP Help Portal: Check the SAP Help Portal for documentation on C4C and integration scenarios.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Release Notes: Review the release notes for any updates or changes that might affect the integration or configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the CODD_CODE_EXCHANGE003 error message in SAP C4C.