How To Fix COD_UTILITIES031 - Move-Out Document &1 is reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_UTILITIES - Utilities Industry : Utilities message

• Message number: 031

• Message text: Move-Out Document &1 is reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_UTILITIES031 - Move-Out Document &1 is reversed ?

  The SAP error message COD_UTILITIES031, which states "Move-Out Document &1 is reversed," typically occurs in the context of utilities management within SAP, particularly when dealing with move-out documents in the Customer Service (CS) or Contract Accounts Receivable and Payable (FI-CA) modules.
  Cause:
  This error message indicates that the move-out document you are trying to process has already been reversed. This can happen for several reasons:
  
  Reversal Process: The move-out document was previously reversed, either manually or through an automated process.
  Data Integrity Issues: There may be inconsistencies in the database or issues with the document flow that led to the reversal being recorded incorrectly.
  User Error: A user may have attempted to process a move-out document that was already marked as reversed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status:
  
  Use transaction codes like SE16N or SE11 to check the status of the move-out document in the relevant database tables (e.g., EABL for billing documents).
  Verify if the document is indeed marked as reversed.
  
  
  
  Review Document Flow:
  
  Check the document flow to understand the sequence of events leading to the reversal. This can help identify if there was an unintended reversal or if the document was processed incorrectly.
  
  
  
  Recreate the Move-Out Document:
  
  If the move-out document needs to be processed again, you may need to create a new move-out document instead of trying to reprocess the reversed one.
  
  
  
  Consult with SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  User Training:
  
  Ensure that users are trained on the correct procedures for processing move-out documents to prevent future occurrences of this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EABL (for billing documents), FBL5N (for customer line items), and CS01 (for creating service orders).
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error message.
  Documentation: Review SAP documentation related to utilities management and move-out processes for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.