How To Fix COD_UTILITIES019 - No installation time slice found for installation &1 at &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COD_UTILITIES - Utilities Industry : Utilities message

  • Message number: 019

  • Message text: No installation time slice found for installation &1 at &2.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COD_UTILITIES019 - No installation time slice found for installation &1 at &2. ?

    The SAP error message COD_UTILITIES019 indicates that there is no installation time slice found for a specific installation at a given date. This error typically occurs in the context of utilities management, particularly when dealing with installations and their associated time slices for billing or data processing.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Time Slice Data: The installation may not have any time slices defined for the specified date. This can happen if the time slice data was not created or was deleted inadvertently.

    2. Incorrect Date: The date being referenced may not fall within the range of existing time slices for the installation.

    3. Configuration Issues: There may be configuration issues in the system that prevent the proper creation or retrieval of time slices.

    4. Data Migration Issues: If data was migrated from another system, it’s possible that the time slice data was not migrated correctly.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Time Slice Data:

      • Navigate to the relevant transaction (e.g., EAM or IS-U transactions) to check if time slices exist for the installation in question.
      • Use transaction codes like EAM1 or EAM2 to view and manage time slices.
    2. Create Missing Time Slices:

      • If no time slices exist for the specified date, you may need to create them manually. This can typically be done through the relevant utility billing or installation management transactions.
    3. Verify Installation Data:

      • Ensure that the installation data is complete and correctly configured. Check for any inconsistencies or missing information.
    4. Check Date Range:

      • Verify that the date you are trying to access falls within the range of existing time slices. If it does not, you may need to adjust your query or create new time slices.
    5. Consult Documentation:

      • Review SAP documentation or notes related to utilities management and time slices for any specific guidelines or troubleshooting steps.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U (Industry Solution for Utilities) for managing installations and time slices.
    • SAP Notes: Search for SAP Notes related to COD_UTILITIES019 for any patches or updates that may address this issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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