How To Fix COD_UTILITIES005 - Unable to fetch Premise/Connection Object details

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_UTILITIES - Utilities Industry : Utilities message

• Message number: 005

• Message text: Unable to fetch Premise/Connection Object details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_UTILITIES005 - Unable to fetch Premise/Connection Object details ?

  The SAP error message COD_UTILITIES005, which states "Unable to fetch Premise/Connection Object details," typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when the system is unable to retrieve the necessary details for a premise or connection object. This can happen due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the database related to the premise or connection object.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Technical Issues: There could be technical issues such as database connectivity problems or issues with the underlying application logic.
  Configuration Errors: Incorrect configuration settings in the system can lead to this error.
  Object Not Found: The specific premise or connection object may not exist in the system or may have been deleted.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify that the premise and connection object data exists in the database.
  Use transaction codes like IE02 (Change Equipment) or IE03 (Display Equipment) to check if the objects are correctly defined.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the premise and connection object data. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SLG1) for any related error messages that could provide more context.
  If there are database connectivity issues, work with your IT team to resolve them.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the Utilities module to ensure they are set up correctly.
  Check for any recent changes in configuration that might have led to this issue.
  
  
  
  Object Verification:
  
  Confirm that the premise or connection object ID being referenced in the transaction is valid and exists in the system.
  If the object was recently deleted or archived, you may need to restore it or adjust your processes accordingly.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  Documentation: Review the SAP documentation for IS-U to understand the data model and how premise and connection objects are structured.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.