How To Fix COD_EXTRACT_MSG012 - No Customer Input data found.

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_EXTRACT_MSG - Message ID to display Error log for ECC to C4C

• Message number: 012

• Message text: No Customer Input data found.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_EXTRACT_MSG012 - No Customer Input data found. ?

  The SAP error message COD_EXTRACT_MSG012: No Customer Input data found typically occurs in the context of data extraction processes, particularly when working with the Customer Order Data (COD) extraction in SAP. This error indicates that the system could not find any relevant customer input data to process.
  Causes:
  
  No Data Available: The most straightforward cause is that there is simply no customer input data available in the specified time frame or for the selected criteria.
  Selection Criteria: The selection criteria used for the extraction might be too restrictive, leading to no records being found.
  Data Not Yet Loaded: If the data extraction is being performed shortly after data has been entered into the system, it may not yet be available for extraction.
  Configuration Issues: There may be issues with the configuration of the data extraction process or the data source.
  Authorization Issues: The user executing the extraction may not have the necessary authorizations to view the customer input data.
  
  Solutions:
  
  Check Data Availability: Verify that there is indeed customer input data available in the system for the specified criteria. You can do this by running a report or transaction that displays customer input data.
  Review Selection Criteria: Adjust the selection criteria to be less restrictive. Ensure that the date ranges, customer numbers, and other filters are set correctly.
  Data Load Timing: If the data was recently entered, wait for the data to be processed and available for extraction. Check if there are any batch jobs that need to be run to update the data.
  Configuration Review: Review the configuration settings for the data extraction process to ensure everything is set up correctly. This may involve checking the data source settings and extraction logic.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer input data. This may involve checking user roles and permissions in the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), or RSA1 (Data Warehousing Workbench) for checking data sources and extraction settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to the specific module or process you are working with, as it may provide insights into common pitfalls and best practices for data extraction.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or functional team for further investigation.