How To Fix COD_ERP_COMMON020 - SAP Cloud for Customer system service path (URL) is not found

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_ERP_COMMON - COD_ERP_COMMON

• Message number: 020

• Message text: SAP Cloud for Customer system service path (URL) is not found

What causes this issue?

Server Error: SAP Cloud for Customer system service path (URL) is not
found

System Response

Check Details for original SOAP Fault Message.

How to fix this error?

Make Sure in the HCI receiver adapter the correct path is maintained in
the address under Connection Details. This path should match the Inbound
communication service of SAP Cloud for Customer system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_ERP_COMMON020 - SAP Cloud for Customer system service path (URL) is not found ?

  The SAP error message COD_ERP_COMMON020 indicates that the SAP Cloud for Customer (C4C) system is unable to find the specified service path (URL) for the ERP system integration. This error typically arises during the integration setup between SAP C4C and an ERP system, such as SAP S/4HANA or SAP ECC.
  Causes:
  
  Incorrect Service URL: The URL configured for the ERP system in the C4C system may be incorrect or malformed.
  Service Not Active: The required service in the ERP system may not be activated or properly configured.
  Network Issues: There may be network connectivity issues preventing C4C from reaching the ERP system.
  Authentication Issues: There may be problems with the credentials used to access the ERP system.
  Firewall Restrictions: Firewalls or security settings may be blocking access to the ERP system from the C4C environment.
  
  Solutions:
  
  
  Verify the Service URL:
  
  Check the service URL configured in the C4C system for the ERP integration. Ensure it is correct and accessible.
  You