How To Fix COD_ERP_COMMON013 - Connection failure reason cloud not be identified.

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_ERP_COMMON - COD_ERP_COMMON

• Message number: 013

• Message text: Connection failure reason cloud not be identified.

What causes this issue?

Communication Error: Connection failure reason could not be identified

System Response

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How to fix this error?

Followings can be done to find out more about the error reason
Check if any SOAP fault details is available in the application log,,
Check transaction <DS:TRAN.SRTUTIL>SRT_UTIL</> -> Error log for further
hint about the problem.
Check Middleware message processing log or message monitoring log for
any possible cause
Check web service monitoring log on the SAP Cloud for Customer for any
issues

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_ERP_COMMON013 - Connection failure reason cloud not be identified. ?

  The SAP error message "COD_ERP_COMMON013 Connection failure reason could not be identified" typically indicates that there is a problem with the connection between your SAP system and the cloud service. This error can arise from various issues, including network problems, configuration errors, or service outages. Here are some potential causes, solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between your on-premise system and the cloud service.
  Configuration Errors: Incorrect settings in the SAP system or the cloud service configuration can lead to connection failures.
  Service Outages: The cloud service you are trying to connect to may be experiencing downtime or maintenance.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection.
  Authentication Issues: Problems with user credentials or authentication methods can prevent successful connections.
  Version Compatibility: Incompatibility between the versions of the SAP system and the cloud service can also lead to connection issues.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your network is functioning