How To Fix COD_BYD_ERP_INT286 - Document & does not exists in ERP system.

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 286

• Message text: Document & does not exists in ERP system.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT286 - Document & does not exists in ERP system. ?

  The SAP error message COD_BYD_ERP_INT286, which states "Document & does not exist in ERP system," typically occurs in the context of integration between SAP Business ByDesign (ByD) and an SAP ERP system. This error indicates that a document (such as an invoice, order, or other transactional document) that is expected to be found in the ERP system cannot be located.
  Causes:
  
  
  Document Not Created: The document may not have been created in the ERP system. This can happen if the integration process has not been executed correctly or if there was an error during the document creation process.
  
  
  Incorrect Document Number: The document number being referenced may be incorrect or may not match the format expected by the ERP system.
  
  
  Synchronization Issues: There may be issues with the synchronization between SAP ByD and the ERP system, leading to discrepancies in document availability.
  
  
  Data Transfer Errors: Errors during data transfer or mapping between the two systems can result in documents not being recognized in the ERP.
  
  
  Document Deletion: The document may have been deleted or archived in the ERP system after it was created.
  
  
  Solutions:
  
  
  Verify Document Creation: Check if the document was successfully created in the ERP system. You can do this by searching for the document using the document number in the ERP system.
  
  
  Check Document Number: Ensure that the document number being referenced is correct. Verify that it matches the expected format and exists in the ERP system.
  
  
  Review Integration Logs: Look at the integration logs in both SAP ByD and the ERP system to identify any errors or warnings that occurred during the document transfer process.
  
  
  Reprocess the Document: If the document was not created due to an error, try to reprocess the document from SAP ByD to the ERP system.
  
  
  Consult Technical Support: If the issue persists, consider reaching out to your technical support team or SAP support for assistance. They can help diagnose the issue further and provide specific guidance based on your system configuration.
  
  
  Related Information:
  
  
  Integration Configuration: Ensure that the integration settings between SAP ByD and the ERP system are correctly configured. This includes checking the connection settings, mapping of fields, and any relevant middleware configurations.
  
  
  Documentation: Refer to SAP's official documentation for both SAP ByD and the ERP system for detailed information on integration processes and troubleshooting steps.
  
  
  User Permissions: Ensure that the user account being used for the integration has the necessary permissions to create and access documents in the ERP system.
  
  
  System Updates: Check if there are any updates or patches available for either SAP ByD or the ERP system that may address known issues related to document integration.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.