How To Fix COD_BYD_ERP_INT016 - Contract document &1 is not in the database or has been archived

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 016

• Message text: Contract document &1 is not in the database or has been archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT016 - Contract document &1 is not in the database or has been archived ?

  The SAP error message COD_BYD_ERP_INT016 indicates that a contract document specified by the identifier (represented by &1) is either not found in the database or has been archived. This error typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems.
  Cause:
  
  Non-Existent Document: The contract document ID provided does not exist in the database. This could be due to a typo or an incorrect reference.
  Archived Document: The contract document may have been archived as part of data management practices. Archived documents are not accessible in the same way as active documents.
  Integration Issues: There may be issues with the integration setup between ByD and ERP, leading to discrepancies in document availability.
  Data Synchronization: If there are delays or failures in data synchronization between systems, the document may not be available in the expected system.
  
  Solution:
  
  Verify Document ID: Check the contract document ID for accuracy. Ensure that it is correctly referenced in the system.
  Check Document Status: Look into the status of the contract document. If it has been archived, you may need to retrieve it from the archive or consult your data management policies.
  Integration Configuration: Review the integration settings between SAP ByD and SAP ERP. Ensure that the connection is properly configured and that data is being synchronized correctly.
  Data Retrieval: If the document is archived, consult your SAP system administrator or data management team to see if it can be restored or accessed.
  Logs and Monitoring: Check system logs for any errors or warnings that may provide additional context about the issue. Monitoring tools can help identify integration problems.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for both ByD and ERP for specific guidelines on contract management and integration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the COD_BYD_ERP_INT016 error effectively.