How To Fix COCR_CMX005 - XSteps for order &1 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: COCR_CMX - Connection XStep to Order

• Message number: 005

• Message text: XSteps for order &1 could not be locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COCR_CMX005 - XSteps for order &1 could not be locked ?

  The SAP error message COCR_CMX005, which states "XSteps for order &1 could not be locked," typically occurs in the context of production order processing or when working with order-related transactions in SAP. This error indicates that the system was unable to lock the necessary data for the specified order, which can prevent further processing.
  Causes:
  
  Concurrent Access: Another user or process may be accessing the same order simultaneously, leading to a lock conflict.
  Long-running Transactions: If a transaction is taking too long to complete, it may hold locks on the order, preventing others from accessing it.
  System Performance Issues: High system load or performance issues can lead to delays in acquiring locks.
  Database Lock Table Issues: The database lock table may be full or experiencing issues, preventing new locks from being created.
  Configuration Issues: There may be configuration settings in the SAP system that affect how locks are managed.
  
  Solutions:
  
  Wait and Retry: If the error is due to concurrent access, waiting for a short period and then retrying the operation may resolve the issue.
  Check for Active Sessions: Use transaction codes like SM12 (to view lock entries) to check if there are any active sessions holding locks on the order. If necessary, you can release locks if you have the appropriate permissions.
  Monitor System Performance: Check system performance using transaction codes like ST22 (dump analysis) or SM66 (global work process overview) to identify any long-running processes that may be causing the issue.
  Database Lock Table: If the lock table is full, you may need to consult with your database administrator to resolve the issue.
  Review Configuration: Ensure that the configuration settings related to locking mechanisms in your SAP system are correctly set up.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage locks), SM21 (system log), and ST22 (dump analysis) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  User Permissions: Ensure that users have the necessary permissions to access and modify the orders in question.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.