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Message type: E = Error
Message class: COCM - Order Change Management
Message number: 496
Message text: No valid configuration exists for sales order &1, item &2
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COCM496
- No valid configuration exists for sales order &1, item &2 ?The SAP error message COCM496 indicates that there is no valid configuration available for a specific sales order and item. This typically occurs in the context of configurable products, where the system is unable to find a valid configuration that meets the requirements specified in the sales order.
Causes:
- Missing Configuration Profile: The configuration profile for the product may not be set up correctly or may be missing.
- Invalid Characteristics: The characteristics defined in the sales order may not match any valid configuration in the system.
- Incomplete Master Data: The material master data for the configurable product may be incomplete or incorrectly maintained.
- Dependencies Not Met: There may be dependencies or constraints defined in the configuration that are not satisfied by the selected characteristics.
- Sales Order Data Issues: The sales order itself may have issues, such as incorrect item category or missing required fields.
Solutions:
- Check Configuration Profile: Ensure that the configuration profile for the material is correctly defined and active. You can do this by checking the material master (transaction MM03) and the configuration settings (transaction CU41).
- Review Characteristics: Verify that the characteristics selected in the sales order are valid and that they correspond to the allowed values in the configuration profile.
- Validate Master Data: Ensure that the material master data is complete and correctly maintained. Check for any missing or incorrect entries in the material master.
- Check Dependencies: Review the dependencies and constraints defined in the configuration profile to ensure that they are being met by the selected characteristics.
- Sales Order Review: Check the sales order for any inconsistencies or missing information. Ensure that the item category is appropriate for configurable materials.
Related Information:
If the issue persists after checking the above points, it may be helpful to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.
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