How To Fix COCM466 - Sales document not found for sales order => No separation


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COCM - Order Change Management

  • Message number: 466

  • Message text: Sales document not found for sales order => No separation

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COCM466 - Sales document not found for sales order => No separation ?

    The SAP error message COCM466, which states "Sales document not found for sales order => No separation," typically occurs in the context of sales order processing and is related to the configuration of sales documents and their separation in the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Sales Document: The sales order you are trying to process may not have a corresponding sales document created in the system.
    2. Configuration Issues: There may be issues with the configuration of the sales document types or the settings related to document separation in the system.
    3. Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database that link the sales order to the sales document.
    4. Authorization Issues: The user may not have the necessary authorizations to view or process the sales document associated with the sales order.

    Solutions:

    1. Check Sales Order: Verify that the sales order exists and is correctly entered in the system. Ensure that it has been saved and is not in a deleted or inactive state.
    2. Review Document Configuration: Check the configuration settings for sales document types in the SAP system. Ensure that the settings for separation and linking of sales documents are correctly configured.
      • Transaction Code: VOTXN (for document type configuration)
    3. Recreate Sales Document: If the sales document is missing, you may need to recreate it or ensure that the process that generates the sales document is functioning correctly.
    4. Check for Authorizations: Ensure that the user has the necessary authorizations to access and process the sales document. This can be checked in the user roles and authorizations.
    5. Consult Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue. You can use transaction code SLG1 to view application logs.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP documentation for further troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VA02 (Change Sales Order), and VOTXN (Document Type Configuration).
    • SAP Notes: Search for SAP Notes related to error COCM466 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
    • Documentation: Review SAP documentation on sales order processing and document management for best practices and configuration guidelines.

    By following these steps, you should be able to identify the cause of the COCM466 error and implement a solution to resolve it.

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