How To Fix COCF267 - Shift note type &1 does not allow an event time

SAP Error Message - Details

• Message type: E = Error

• Message class: COCF - Order/Confirmation Functions

• Message number: 267

• Message text: Shift note type &1 does not allow an event time

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COCF267 - Shift note type &1 does not allow an event time ?

  The SAP error message COCF267 indicates that the shift note type specified does not allow for an event time to be entered. This typically occurs in the context of production planning and control, particularly when dealing with shift notes in the SAP system.
  Cause:
  
  Shift Note Configuration: The shift note type you are trying to use may not be configured to accept event times. This can happen if the settings for that specific shift note type do not include the option for event time entries.
  Incorrect Shift Note Type: You may be using a shift note type that is not intended for the operation you are trying to perform. Each shift note type can have different attributes and allowed functionalities.
  User Authorization: In some cases, the user may not have the necessary authorizations to enter event times for the specified shift note type.
  
  Solution:
  
  
  Check Shift Note Type Configuration:
  
  Go to the configuration settings for shift notes in the SAP system (transaction code SPRO).
  Navigate to the relevant section for shift note types and check the settings for the specific type you are using.
  Ensure that the option to allow event times is enabled for that shift note type.
  
  
  
  Use the Correct Shift Note Type:
  
  Verify that you are using the correct shift note type for your operation. If the current type does not support event times, consider switching to a different type that does.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to enter event times for the shift note type. If not, consult with your SAP security team to adjust the user roles accordingly.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to shift notes and event times to understand the specific requirements and configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COCF (for shift notes) and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.