How To Fix COBAPI007 - The authorization that has been issued (status GNE) cannot be reset


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COBAPI - Messages for Order BAPIs

  • Message number: 007

  • Message text: The authorization that has been issued (status GNE) cannot be reset

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Smart SAP Assistant

  • What is the cause and solution for SAP error message COBAPI007 - The authorization that has been issued (status GNE) cannot be reset ?

    The SAP error message COBAPI007 indicates that there is an issue with the authorization that has been issued, specifically that it cannot be reset due to its status being marked as "GNE" (which typically stands for "Goods Not Exchanged"). This error often arises in the context of the Controlling (CO) module, particularly when dealing with internal orders, cost centers, or other controlling objects.

    Cause:

    1. Status GNE: The status "GNE" indicates that the authorization has been issued but not fully processed or completed. This could be due to various reasons, such as:

      • The document is still in a processing state.
      • There are open items or transactions that are preventing the reset.
      • The authorization is linked to a closed period or fiscal year.
    2. Data Inconsistencies: There may be inconsistencies in the data related to the authorization, such as missing or incorrect entries in related tables.

    3. User Permissions: The user attempting to reset the authorization may not have the necessary permissions to perform this action.

    Solution:

    1. Check Document Status: Verify the status of the document associated with the authorization. Ensure that it is not in a state that would prevent resetting.

    2. Clear Open Items: If there are open items or transactions linked to the authorization, resolve them first. This may involve clearing or processing any outstanding transactions.

    3. Review Authorization Settings: Ensure that the authorization settings are correct and that the user has the necessary permissions to reset the authorization.

    4. Consult with Finance Team: If the issue persists, consult with your finance or controlling team to understand if there are any specific business rules or processes that need to be followed.

    5. Use Transaction Codes: Utilize relevant transaction codes (like CO02 for changing orders, or CO03 for displaying orders) to check the status and details of the authorization.

    6. SAP Notes and Support: Check for any SAP Notes related to this error message. SAP frequently releases updates and patches that may address specific issues. If necessary, contact SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the CO module, such as:

      • CO01: Create Production Order
      • CO02: Change Production Order
      • CO03: Display Production Order
      • KOB1: Display Actual Line Items for Orders
    • Authorization Objects: Review the authorization objects related to the CO module to ensure that users have the appropriate roles assigned.

    • Documentation: Refer to SAP documentation or user manuals for detailed information on handling authorizations and related processes in the CO module.

    By following these steps, you should be able to identify the root cause of the COBAPI007 error and take appropriate actions to resolve it.

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