How To Fix CO901 - Program error (contact your system administrator)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CO - PPC order processing messages

  • Message number: 901

  • Message text: Program error (contact your system administrator)

  • Show details Hide details
  • What causes this issue?

    An internal error has occurred.

    System Response

    INCLUDE 'NA_ALLG_NOVERARBEITUNG' OBJECT DOKU ID TX

    How to fix this error?

    INCLUDE 'NA_ALLG_SYSTEMVERW' OBJECT DOKU ID TX
    If possible, send all relevant documents to SAP for analysis.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CO901 - Program error (contact your system administrator) ?

    The SAP error message CO901, which states "Program error (contact your system administrator)," typically indicates that there is an issue within the SAP system that is not being handled correctly. This error can arise from various causes, including:

    Causes:

    1. Programmatic Errors: There may be a bug or an unhandled exception in the ABAP code of the program being executed.
    2. Data Issues: Inconsistent or corrupt data in the database can lead to unexpected behavior in the program.
    3. Configuration Issues: Incorrect configuration settings in the system can lead to errors during processing.
    4. Authorization Problems: Lack of necessary authorizations for the user executing the transaction can sometimes trigger unexpected errors.
    5. System Performance: Performance issues, such as timeouts or memory shortages, can also lead to program errors.

    Solutions:

    1. Check the Short Dump: Use transaction code ST22 to check for short dumps related to the error. This will provide detailed information about the error, including the program name, line number, and the specific error message.
    2. Analyze the Code: If you have access to the ABAP code, review the relevant program for any potential bugs or unhandled exceptions.
    3. Data Consistency Check: Run consistency checks on the relevant data to ensure there are no corrupt entries.
    4. Review Configuration: Check the configuration settings related to the transaction or program that is causing the error.
    5. User Authorizations: Ensure that the user has the necessary authorizations to execute the transaction or program.
    6. Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support with the details of the error and any relevant short dump information.

    Related Information:

    • Transaction Codes:
      • ST22: For analyzing short dumps.
      • SM21: For checking system logs.
      • SE80: For accessing the Object Navigator to review the program code.
    • SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
    • System Logs: Use transaction code SM21 to check the system logs for any related messages that could provide additional context.

    Best Practices:

    • Regularly monitor system performance and logs to catch issues early.
    • Keep the system updated with the latest patches and updates from SAP.
    • Ensure proper training and documentation for users to minimize user-related errors.

    If you encounter this error, following the above steps should help you identify and resolve the underlying issue.

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