How To Fix CO427 - Printer & is not suitable for form &

SAP Error Message - Details

• Message type: E = Error

• Message class: CO - PPC order processing messages

• Message number: 427

• Message text: Printer & is not suitable for form &

What causes this issue?

Layout set &V2& cannot be printed on printer &V1& for one of the
following reasons:
the layout set does not exist.
the layout set is not active.
the layout set is not compatible with the printer.

How to fix this error?

Check the shop paper parameters in customizing to see whether layout
set &V2& is activated.
Check whether the layout set is allowed for printer &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CO427 - Printer & is not suitable for form & ?

  The SAP error message CO427 indicates that the specified printer is not suitable for the form you are trying to use. This error typically arises in the context of SAPscript or Smart Forms when there is a mismatch between the printer settings and the form requirements.
  Causes:
  
  Printer Configuration: The printer may not be configured correctly in SAP. It might not support the format or the type of output that the form requires.
  Form Settings: The form you are trying to print may have specific requirements (like page size, orientation, etc.) that the printer cannot accommodate.
  Device Type: The device type assigned to the printer may not be compatible with the form being used.
  Output Device: The output device settings in SAP might not match the capabilities of the physical printer.
  Form Type: The form type (SAPscript or Smart Forms) may not be compatible with the printer settings.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction SPAD (Spool Administration) and check the configuration of the printer.
  Ensure that the printer is correctly set up and that the device type is appropriate for the form.
  
  
  
  Verify Form Settings:
  
  Check the form settings in transaction SMARTFORMS or SE71 (for SAPscript).
  Ensure that the form is designed to be compatible with the printer's capabilities.
  
  
  
  Adjust Device Type:
  
  In transaction SPAD, check the device type assigned to the printer.
  If necessary, change the device type to one that is compatible with the form.
  
  
  
  Test with Different Printer:
  
  If possible, try printing the form to a different printer that is known to work with the form type.
  
  
  
  Check Output Device Settings:
  
  Ensure that the output device settings in the print program or transaction are correctly set to the printer you are using.
  
  
  
  Consult Documentation:
  
  Review the documentation for the specific printer model to ensure it supports the required formats.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SMARTFORMS: Smart Forms maintenance
  SE71: SAPscript form maintenance
  
  
  Device Types: Each printer has a specific device type that defines how it handles print jobs. Ensure that the device type is compatible with the form.
  SAP Notes: Check SAP Notes for any known issues or patches related to the printer or form you are using.
  
  By following these steps, you should be able to resolve the CO427 error and successfully print your forms. If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.