How To Fix CNVMBTUSR003 - User &1 locked.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNVMBTUSR - User management texts

  • Message number: 003

  • Message text: User &1 locked.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CNVMBTUSR003 - User &1 locked. ?

    The SAP error message CNVMBTUSR003 indicates that a user account is locked. This typically occurs during data migration or conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools. Here’s a breakdown of the cause, solution, and related information for this error:

    Cause:

    1. User Locking: The user account specified in the error message (&1) has been locked due to multiple failed login attempts or administrative actions.
    2. Security Policies: The system may have security policies in place that automatically lock accounts after a certain number of unsuccessful login attempts.
    3. Manual Locking: An administrator may have manually locked the user account for security reasons.

    Solution:

    1. Unlock the User Account:

      • Using Transaction Code SU01:
        1. Go to transaction code SU01 (User Maintenance).
        2. Enter the username that is locked and click on the "Display" button.
        3. If the user is locked, you will see a lock icon. Click on the "Unlock" button to unlock the user account.
        4. Save the changes.
    2. Check User Lock Status:

      • You can also check the lock status of the user by using transaction code SU01D (Display User) to ensure that the user is indeed locked before attempting to unlock.
    3. Review Security Policies:

      • If the user is frequently getting locked, review the security policies related to user accounts and login attempts. Adjust the settings if necessary to prevent future occurrences.
    4. Inform the User:

      • Notify the user that their account has been unlocked and advise them to ensure they are entering the correct credentials.

    Related Information:

    • User Lock Duration: Depending on the system configuration, a user may be automatically unlocked after a certain period, or it may require manual intervention.
    • Audit Logs: Check the audit logs to see why the user was locked. This can help in understanding if there are any underlying issues that need to be addressed.
    • User Management Best Practices: Implement best practices for user management, such as regular password updates, monitoring login attempts, and educating users about secure password practices.

    If the issue persists after unlocking the user, further investigation may be required to identify any underlying issues with the user account or system configuration.

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