How To Fix CNVMBTRFC099 - Could not reset lock count for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVMBTRFC - Messages used in RFC Management and its objects

• Message number: 099

• Message text: Could not reset lock count for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNVMBTRFC099 - Could not reset lock count for user &1 ?

  The SAP error message CNVMBTRFC099 indicates that there is an issue with resetting the lock count for a specific user in the context of a conversion or migration process. This error typically arises during data migration activities, especially when using tools like SAP's Migration Cockpit or other data transfer methods.
  Cause:
  The error can be caused by several factors, including:
  
  User Locking Issues: The user specified in the error message may be locked or have an active session that is preventing the system from resetting the lock count.
  Authorization Problems: The user may not have the necessary authorizations to perform the operation, leading to a failure in resetting the lock count.
  Database Issues: There may be underlying database issues or inconsistencies that are preventing the operation from completing successfully.
  System Configuration: Incorrect configuration settings in the SAP system or the migration tool can also lead to this error.
  
  Solution:
  To resolve the CNVMBTRFC099 error, you can take the following steps:
  
  
  Check User Status:
  
  Verify if the user mentioned in the error message is locked. You can do this by checking the user status in transaction SU01.
  If the user is locked, unlock the user.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the migration or conversion tasks. You can check the user's roles and authorizations in transaction SU01.
  
  
  
  Check Active Sessions:
  
  Look for any active sessions for the user that might be causing the lock. You can use transaction SM04 to see active user sessions and terminate any that are not needed.
  
  
  
  Database Consistency:
  
  Check for any database inconsistencies or issues. You may need to run database consistency checks or consult with your database administrator.
  
  
  
  System Logs:
  
  Review the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Restart the Process:
  
  After addressing the above points, try to restart the migration or conversion process to see if the issue persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SM04: User Overview
  SM21: System Log
  SLG1: Application Log
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify and resolve the cause of the CNVMBTRFC099 error in your SAP system.