How To Fix CNVMBTRFC067 - Reading system information failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CNVMBTRFC - Messages used in RFC Management and its objects

  • Message number: 067

  • Message text: Reading system information failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CNVMBTRFC067 - Reading system information failed ?

    The SAP error message CNVMBTRFC067: Reading system information failed typically occurs during the execution of a conversion or migration process, particularly when using the SAP Landscape Transformation (SLT) or other data migration tools. This error indicates that the system is unable to retrieve necessary system information, which can be due to various reasons.

    Causes:

    1. Network Issues: There may be connectivity problems between the source and target systems.
    2. Authorization Issues: The user executing the migration may not have the necessary authorizations to read system information.
    3. Configuration Errors: Incorrect configuration settings in the migration tool or in the SAP system can lead to this error.
    4. RFC Connection Problems: The Remote Function Call (RFC) connection between systems may not be set up correctly or may be down.
    5. System Performance: If the system is under heavy load, it may not respond in a timely manner, leading to timeouts.
    6. Version Compatibility: There may be compatibility issues between different versions of SAP systems involved in the migration.

    Solutions:

    1. Check Network Connectivity: Ensure that there are no network issues between the systems. You can use tools like ping or traceroute to diagnose connectivity.
    2. Verify Authorizations: Make sure that the user has the necessary authorizations to perform the operation. Check roles and permissions in the SAP system.
    3. Review Configuration Settings: Double-check the configuration settings in the migration tool and ensure they are correct.
    4. Test RFC Connections: Use transaction SM59 to test the RFC connections between the systems. Ensure that the connections are active and functioning properly.
    5. Monitor System Performance: Check the performance of the SAP system. If it is under heavy load, consider running the migration during off-peak hours.
    6. Check for Updates: Ensure that both the source and target systems are updated to compatible versions. Check SAP notes for any known issues or patches related to the error.
    7. Review Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for the migration tool you are using, as it may contain specific guidelines or troubleshooting tips.
    • Community Forums: Consider checking SAP Community forums or other online resources where similar issues may have been discussed.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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