How To Fix CNVMBT032 - Activity is still running in a remote system - log could not be shown

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVMBT - Messages for MBT/API/PCL

• Message number: 032

• Message text: Activity is still running in a remote system - log could not be shown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CNVMBT032 - Activity is still running in a remote system - log could not be shown ?

  The SAP error message CNVMBT032 indicates that an activity is still running in a remote system, and as a result, the log for that activity cannot be displayed. This error typically occurs in the context of data migration or system conversion processes, particularly when using the SAP S/4HANA Migration Cockpit or similar tools.
  Cause:
  
  Ongoing Process: The most common cause of this error is that a migration or data transfer process is still active in the remote system. The system is unable to retrieve logs or status updates because the process has not yet completed.
  Network Issues: There may be network connectivity issues between the systems, which can prevent the log from being accessed.
  Locking Mechanism: The system may have a locking mechanism in place that prevents access to logs while a process is running.
  Long-Running Jobs: If the job is taking longer than expected due to data volume or performance issues, it may still be in progress.
  
  Solution:
  
  Check the Status: Verify the status of the running activity in the remote system. You can do this by logging into the remote system and checking the relevant transaction or job monitoring tool (e.g., SM37 for job monitoring).
  Wait for Completion: If the activity is still running, wait for it to complete. Once it finishes, you should be able to access the logs without any issues.
  Review Logs: If the job has completed but you still cannot access the logs, check for any error messages or warnings in the job logs that might indicate what went wrong.
  Network Connectivity: Ensure that there are no network issues between the systems. You can test connectivity using tools like ping or telnet.
  Restart the Process: If the job appears to be stuck or has failed, you may need to cancel it and restart the process. Make sure to check for any prerequisites or dependencies before doing so.
  Consult Documentation: Refer to the SAP documentation or notes related to the specific migration or conversion process you are using for any additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST22 (Dump Analysis), and SLG1 (Application Log) to help diagnose issues.
  SAP Notes: Check for any SAP Notes related to the specific error message or the migration tool you are using. SAP Notes often provide insights into known issues and their resolutions.
  Performance Tuning: If long-running jobs are a recurring issue, consider reviewing the performance of the remote system and optimizing it for better processing times.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.