How To Fix CNVA_ANA028 - Internal connection

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_ANA - Message class for ECC BIZZ

• Message number: 028

• Message text: Internal connection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_ANA028 - Internal connection ?

  The SAP error message CNVA_ANA028 typically indicates an issue with internal connections, often related to the SAP Landscape Management (LaMa) or SAP Cloud Platform. This error can arise due to various reasons, including configuration issues, network problems, or system resource limitations.
  Causes:
  
  Network Issues: Problems with network connectivity between SAP systems or components can lead to this error.
  Configuration Errors: Incorrect settings in the SAP system configuration, such as connection parameters or authentication settings.
  Resource Limitations: Insufficient system resources (CPU, memory, etc.) can cause connection failures.
  Service Availability: The required services or components may not be running or may be misconfigured.
  Version Compatibility: Incompatibility between different versions of SAP components or systems.
  
  Solutions:
  
  Check Network Connectivity: Ensure that all relevant systems can communicate with each other. Use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings in the SAP system, including connection parameters, user credentials, and any relevant profiles.
  Monitor System Resources: Check the system's resource usage to ensure that there are enough CPU and memory resources available. If necessary, allocate more resources or optimize existing usage.
  Restart Services: If specific services are not running, restart them. This can often resolve temporary issues.
  Check Logs: Review the SAP application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Update Components: Ensure that all SAP components are up to date and compatible with each other. Apply any necessary patches or updates.
  Consult SAP Notes: Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error message. SAP Support can provide guidance based on the specific context of your system.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including logs and system configurations.
  Documentation: Refer to the official SAP documentation for guidance on configuration and troubleshooting related to the specific components involved in your setup.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  By following these steps, you should be able to diagnose and resolve the CNVA_ANA028 error effectively.