How To Fix CNVA_20290_CHECK227 - Internal clearing from sales organization to customer is possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_20290_CHECK - Message class for company code merge preanalysis

• Message number: 227

• Message text: Internal clearing from sales organization to customer is possible.

Internal clearing from sales organization to customer possible. You must
close all open intercompany processes, as they cannot be processed after
the merge. We recommend that you check if those cross-company processes
have to be replaced by other procedures.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_20290_CHECK227 - Internal clearing from sales organization to customer is possible. ?

  The SAP error message CNVA_20290_CHECK227 indicates that there is an issue with internal clearing from a sales organization to a customer. This typically occurs in the context of financial transactions, particularly when dealing with customer accounts and sales organizations in SAP.
  Cause:
  The error can arise due to several reasons, including:
  
  Incorrect Configuration: The sales organization may not be properly configured to allow internal clearing with the customer account.
  Missing Master Data: There may be missing or incorrect master data for the customer or sales organization.
  Account Assignment Issues: The account assignment for the transaction may not be set up correctly, leading to conflicts in clearing.
  Transaction Type Restrictions: Certain transaction types may not allow for internal clearing based on the configuration in the system.
  Open Items: There may be open items in the customer account that prevent the clearing process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the sales organization and customer account in the SAP system. Ensure that the settings allow for internal clearing.
  Check the settings in the Financial Accounting (FI) module related to customer accounts and sales organizations.
  
  
  
  Review Master Data:
  
  Ensure that the customer master data is complete and accurate. Check for any missing information that may be required for the transaction.
  Verify that the sales organization is correctly assigned to the customer.
  
  
  
  Examine Account Assignments:
  
  Review the account assignments for the transaction to ensure they are correct and align with the configuration settings.
  
  
  
  Check Open Items:
  
  Look for any open items in the customer account that may be preventing the clearing process. Resolve any discrepancies or outstanding items.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD10N (Display Customer Balance) and FBL5N (Customer Line Item Display) to analyze customer accounts.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.