How To Fix CNVA_00555_MSG064 - &1 background &2 started at &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CNVA_00555_MSG - Maintaining Messages for Run Time Analysis Tool

• Message number: 064

• Message text: &1 background &2 started at &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNVA_00555_MSG064 - &1 background &2 started at &3 ?

  The SAP error message CNVA_00555_MSG064 typically relates to issues encountered during the execution of background jobs in the SAP system, particularly in the context of the SAP Convergent Charging (SAP CC) or similar modules. The message indicates that a background job has started but may have encountered issues that need to be addressed.
  Cause:
  
  Job Scheduling Issues: The background job may not have been scheduled correctly or may have dependencies that are not met.
  Resource Limitations: The system may be experiencing resource constraints, such as memory or CPU limitations, which can prevent the job from executing properly.
  Configuration Errors: There may be configuration issues within the SAP CC or related modules that are causing the job to fail.
  Data Issues: The data being processed by the job may be corrupted or not in the expected format, leading to errors during execution.
  Authorization Issues: The user or process executing the job may not have the necessary authorizations to perform the required actions.
  
  Solution:
  
  Check Job Logs: Review the job logs for detailed error messages that can provide more context about the failure. This can help identify the specific issue.
  Verify Job Configuration: Ensure that the job is configured correctly, including any parameters, scheduling times, and dependencies.
  Monitor System Resources: Check the system's resource usage (CPU, memory, etc.) to ensure that there are sufficient resources available for the job to run.
  Data Validation: Validate the data being processed by the job to ensure it is correct and in the expected format.
  Authorization Check: Verify that the user or process has the necessary authorizations to execute the job.
  Retry the Job: If the issue seems to be transient, you may try to manually restart the job to see if it completes successfully.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SM37 (Job Monitoring) to check the status of background jobs and view logs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  Documentation: Review the SAP documentation for the specific module (e.g., SAP Convergent Charging) for any configuration or operational guidelines that may help resolve the issue.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.